[Jamming] Xerox 5790 - "Jam in Area 3" cannot clear it

[Mev]

We had a jam which was cleared by my teenager, and he ripped the page in removing it. So, I suspect that there is a bit of paper somewhere.

The screen says that we have a jam in Area 3. We go through the steps to clear the paper, and it is clear, but the jam error doesn't clear. I am wondering if anyone has a list of the sensors to check, with their dc330 codes. Or any other wisdom?

[Mev]

Re: Xerox 5790 - "Jam in Area 3" cannot clear it

Fault codes:
10-126
10-126

[Mev]

Re: Xerox 5790 - "Jam in Area 3" cannot clear it

Which is "image output terminal exit sensor fault"

[Mev]

Re: Xerox 5790 - "Jam in Area 3" cannot clear it

Fixed it. The output image sensor is a little lever sensor on the right of the machine. We bought a new part (130e12080) from iteminc.com
They shipped it out quick. We installed the new sensor, and now the jam message doesn't appear.