[Jamming] "Pseudo-PaperJam" on Xerox WorkCetre PE16

[Guest]

Good day!
I came up here such problem with Xerox WorkCetre PE16:
printing almost always dont take the paper from the automatic document feeder tray, and the screen says "Jam 02", which means according to the instructions, "Jam in the paper exit tray or manual feed slot." Helps to open / close the front cover .. then can print one page, sometimes more, but almost always - again the same "Jam 02".
It is worth noting that nowhere is absolutely no paper jam, neither in the tray or the front cover (shot cartridge), nor in the paper exit area or under the back cover - check it!

So as not proficient in that can tell in what way it can be resolved without service? And does it really?
Thanks a lot!

[Corder]

Re: "Pseudo-PaperJam" on Xerox WorkCetre PE16

The problem is definitely in the paper exit sensor. You can check its work in Engine Test Mode. Enter it by pressing sequentally 'Menu', '#', '1', '9', '3', '1'. Choose function 2, subfunction 2, Exit Sen Test. Then choose 'Check' and try to actuate exit sensor several times to see if it working correctly. If not then check paper exit sensor flag (actuator) and sensor mounting. It may come off it's mounting position.

[ihor4uk]

Re: "Pseudo-PaperJam" on Xerox WorkCetre PE16

The problem is definitely in the paper exit sensor. You can check its work in Engine Test Mode. Enter it by pressing sequentally 'Menu', '#', '1', '9', '3', '1'. Choose function 2, subfunction 2, Exit Sen Test. Then choose 'Check' and try to actuate exit sensor several times to see if it working correctly. If not then check paper exit sensor flag (actuator) and sensor mounting. It may come off it's mounting position.

when im trying to enter test mode it begin to enter fax number

[Corder]

Re: "Pseudo-PaperJam" on Xerox WorkCetre PE16

when im trying to enter test mode it begin to enter fax number

Then maybe 'Menu' button is not working properly.