xerox 252 not printing cyan anymore

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  • mpsolutions
    Technician
    • Jul 2013
    • 25

    #1

    xerox 252 not printing cyan anymore

    Hi everyone,
    I just changed the MOB sensor on my xerox 252 due to a faulty misregistration problem, and now the machine does not print cyan anymore.
    Is this related to the MOB sensor? Registration is perfect now, but I still get all NEG on regisrtation procedures. How is that possible?
    Any idea about the problem with the missing cyan.
    By the way, I changed IBT belt and put new cyan drum, still same problem.
    your Help is very much Appreciated.
  • tasosGR
    Technician
    • Jun 2014
    • 23

    #2
    Re: xerox 252 not printing cyan anymore

    Originally posted by mpsolutions
    Hi everyone,
    I just changed the MOB sensor on my xerox 252 due to a faulty misregistration problem, and now the machine does not print cyan anymore.
    Is this related to the MOB sensor? Registration is perfect now, but I still get all NEG on regisrtation procedures. How is that possible?
    Any idea about the problem with the missing cyan.
    By the way, I changed IBT belt and put new cyan drum, still same problem.
    your Help is very much Appreciated.
    Take a look at the cyan housing gears (inboard gear)

    Comment

    • mpsolutions
      Technician
      • Jul 2013
      • 25

      #3
      Re: xerox 252 not printing cyan anymore

      I removed the developer cover and cheated the fornt door, the developer gears seem to run just fine, what else do I need to check.

      Comment

      • tasosGR
        Technician
        • Jun 2014
        • 23

        #4
        Re: xerox 252 not printing cyan anymore

        Originally posted by mpsolutions
        I removed the developer cover and cheated the fornt door, the developer gears seem to run just fine, what else do I need to check.
        1. Enter the Diagnostic Mode. Refer to Entering PWS Diagnostic mode.
        2. Select dC675 from the DC Quick menu.
        3. Select Start.

        Comment

        • mpsolutions
          Technician
          • Jul 2013
          • 25

          #5
          Re: xerox 252 not printing cyan anymore

          Originally posted by tasosGR
          1. Enter the Diagnostic Mode. Refer to Entering PWS Diagnostic mode.
          2. Select dC675 from the DC Quick menu.
          3. Select Start.
          Is this done thru PWS (I dont have one), or it can be done thru the touche screen, and How?

          Comment

          • tasosGR
            Technician
            • Jun 2014
            • 23

            #6
            Re: xerox 252 not printing cyan anymore

            Originally posted by mpsolutions
            Is this done thru PWS (I dont have one), or it can be done thru the touche screen, and How?
            1.

            Comment

            • mpsolutions
              Technician
              • Jul 2013
              • 25

              #7
              Re: xerox 252 not printing cyan anymore

              I did the Registration Control-setup cycle as requested. Now the machine is printing out of register again. And still not printing cyan.
              Help!!!

              Comment

              • tasosGR
                Technician
                • Jun 2014
                • 23

                #8
                Re: xerox 252 not printing cyan anymore

                Originally posted by mpsolutions
                Hi everyone,
                I just changed the MOB sensor on my xerox 252 due to a faulty misregistration problem, and now the machine does not print cyan anymore.
                Is this related to the MOB sensor? Registration is perfect now, but I still get all NEG on regisrtation procedures. How is that possible?
                Any idea about the problem with the missing cyan.
                By the way, I changed IBT belt and put new cyan drum, still same problem.
                your Help is very much Appreciated.
                You must check IBT frame (inside ibt belt), because your problem start when you replace ibt belt.
                Check 1st BTR.

                Comment

                • adriansto
                  Service Manager

                  Site Contributor
                  VIP Subscriber
                  1,000+ Posts
                  • Nov 2007
                  • 2384

                  #9
                  Re: xerox 252 not printing cyan anymore

                  First step is to go into sevice mode and choose cyan 50% test print on A3 format.
                  Select execute then panic stop the machine while printing the test.
                  Open the drums drawer and check if there are cyan toner on cyan drum.
                  If exist then go to the ibt and check for btr1.
                  If no toner at all on cyan drum then the problem can be from defective cyan drum, defective developer unit or lack of voltage on dev unit.
                  In the worst scenario there is a problem with cyan ( laser unit ) ROS

                  Comment

                  • mpsolutions
                    Technician
                    • Jul 2013
                    • 25

                    #10
                    Re: xerox 252 not printing cyan anymore

                    Originally posted by adriansto
                    First step is to go into sevice mode and choose cyan 50% test print on A3 format.
                    Select execute then panic stop the machine while printing the test.
                    Open the drums drawer and check if there are cyan toner on cyan drum.
                    If exist then go to the ibt and check for btr1.
                    If no toner at all on cyan drum then the problem can be from defective cyan drum, defective developer unit or lack of voltage on dev unit.
                    In the worst scenario there is a problem with cyan ( laser unit ) ROS
                    There is no cyan toner on cyan drum.
                    i have already changed the cyan drum and the cyan developer housing from another machine.
                    so the only thing left to check is the lack of voltage on the developer unit.
                    how do I check that?

                    Comment

                    • adriansto
                      Service Manager

                      Site Contributor
                      VIP Subscriber
                      1,000+ Posts
                      • Nov 2007
                      • 2384

                      #11
                      Re: xerox 252 not printing cyan anymore

                      You don't have already a service manual for this copier ?

                      Comment

                      • mpsolutions
                        Technician
                        • Jul 2013
                        • 25

                        #12
                        Re: xerox 252 not printing cyan anymore

                        Originally posted by adriansto
                        You don't have already a service manual for this copier ?
                        No, unfortunately not.
                        the machine was fixed by xerox tech. But no longer since 6 months ago.

                        Comment

                        • adriansto
                          Service Manager

                          Site Contributor
                          VIP Subscriber
                          1,000+ Posts
                          • Nov 2007
                          • 2384

                          #13
                          Re: xerox 252 not printing cyan anymore

                          Originally posted by mpsolutions
                          No, unfortunately not.
                          the machine was fixed by xerox tech. But no longer since 6 months ago.
                          It's time to purchase one and follow the service procedure from there.

                          Comment

                          • mpsolutions
                            Technician
                            • Jul 2013
                            • 25

                            #14
                            Re: xerox 252 not printing cyan anymore

                            Originally posted by mpsolutions
                            There is no cyan toner on cyan drum.
                            i have already changed the cyan drum and the cyan developer housing from another machine.
                            so the only thing left to check is the lack of voltage on the developer unit.
                            how do I check that?
                            Update: the tech was here today, checked all the gears and Mechanics and changed Cyan developer. Now he is sure it's a voltage problem.
                            Because the machine prints a rough surface blue on whole sheet.
                            According to him, he never encountered this problem, and does not know how to fix it.
                            Any ideas?

                            Comment

                            • xcopytech
                              Service Manager

                              1,000+ Posts
                              • Aug 2006
                              • 1792

                              #15
                              Re: xerox 252 not printing cyan anymore

                              Check developer bias contact as on attachment pictures.
                              Attached Files

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