Re: DCII 3000
NOTE: When [010-333] occurs, NVM[744-004 FuserOverTemp]=1 or 3. After repair, change it to
NVM[744-004 FuserOverTemp]=0
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Re: DCII 3000
Okay.... we're back from our short excusion....
The service code on the display is : 010-333. Got a sneaky supicion it's a fuser code.
The fuser is a bit on the? Can I reset the counter and push the fuser till I get a replacement?
Wish I had a darn service manual. Could have saved me a trip....
No manuals make the brand slower/harder to fix and the customer buys another brand. This customer has already done that for one of their departments.Leave a comment:
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Re: DCII 3000
Okay.... we're back from our short excusion....
The service code on the display is : 010-333. Got a sneaky supicion it's a fuser code.
The fuser is a bit on the? Can I reset the counter and push the fuser till I get a replacement?
Wish I had a darn service manual. Could have saved me a trip....
No manuals make the brand slower/harder to fix and the customer buys another brand. This customer has already done that for one of their departments.Leave a comment:
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Re: DCII 3000
I'm not trained on that machine yet, but based on your initial take I'd bring along a drum for the unit if that was reasonable.
The reason for that is because the scanning portion of the machine works, but the print engine doesn't.Leave a comment:
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Re: DCII 3000
It seem fault error code. List down fault error here so that we can help you.Leave a comment:
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DCII 3000
I have a DocuCenter II 3000 out of town.
They can't print to the machine, no copy operation.
The customer informs me the fax and scan operations working fine.
I believe the machine is still metered though just out of contract.
I beleive the toner is OEM so it should be ok.
Any ideas before I hit the road?
Leave a comment: