xerox 5665

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  • Apouthe Donald
    Technician
    • Mar 2014
    • 82

    #1

    [Error Code] xerox 5665

    hi friends i have a 5665 xerox fuser came with his walk in good condition and with a good percentage of life. this morning I Remark that it signal me to change fuser, and I have changed several times Fuser but the message is the same
  • Exok
    Senior Tech

    500+ Posts
    • Jun 2011
    • 750

    #2
    Re: xerox 5665

    When you select machine status button, supplies, how much life does it show is on the fusing unit?
    Are you sure you are using the correct fusing unit? There are 2 different types. There is one for the 5632-5655 (low speed) and one for the 5665-5687 (high speed)

    Check the condition of the small connector on the back of the fusing unit (This is the CRUM that keeps fuser life data) and the connector on the copier behind the fusing unit where this connector fits into. (make sure no paper is stuck in it or that it is not damaged)

    Comment

    • Apouthe Donald
      Technician
      • Mar 2014
      • 82

      #3
      Re: xerox 5665

      thank you. yes I use the proper fusing unit because it worked very well, he has this brand -2 percent. vraimen need help

      Comment

      • adriansto
        Service Manager

        Site Contributor
        VIP Subscriber
        1,000+ Posts
        • Nov 2007
        • 2383

        #4
        Re: xerox 5665

        What machine software version ?

        Comment

        • Apouthe Donald
          Technician
          • Mar 2014
          • 82

          #5
          Re: xerox 5665

          the version of the software 72.184.76.50040

          Comment

          • adriansto
            Service Manager

            Site Contributor
            VIP Subscriber
            1,000+ Posts
            • Nov 2007
            • 2383

            #6
            Re: xerox 5665

            Originally posted by Apouthe Donald
            the version of the software 72.184.76.50040
            Not corect. Software version is something like 21.113.02.xxx or 21.120.60.xxx or 25.54.60.xxx.
            Machine have a network controller situated lover back of the copier and linked with fireware cable to back of the scanner ?
            Can you post a picture with the back of the copier ?

            Comment

            • Apouthe Donald
              Technician
              • Mar 2014
              • 82

              #7
              Re: xerox 5665

              . Software version 21.113.02.015

              Comment

              • adriansto
                Service Manager

                Site Contributor
                VIP Subscriber
                1,000+ Posts
                • Nov 2007
                • 2383

                #8
                Re: xerox 5665

                Power off the machine and disconnect the power cable from machine.
                Disconnect the power cable of the net controller.
                Disconnect the fireware cable from the back of the scanner.
                Pull out the scanner tray ( unscrew the side screws first ) and remove the fireware pci card from pci slot.
                Pull in the scanner tray and connect the machine power cable.
                Let disconnected the power cable of the controller.
                Start on the machine and see if the error is still there.

                Comment

                • Apouthe Donald
                  Technician
                  • Mar 2014
                  • 82

                  #9
                  Re: xerox 5665

                  the erreure is always my friend, I even replace the bar that contains the yellow battery is behind the scanner

                  Comment

                  • adriansto
                    Service Manager

                    Site Contributor
                    VIP Subscriber
                    1,000+ Posts
                    • Nov 2007
                    • 2383

                    #10
                    Re: xerox 5665

                    Go to service mode and read the errors from machine faults history.

                    Comment

                    • Apouthe Donald
                      Technician
                      • Mar 2014
                      • 82

                      #11
                      Re: xerox 5665

                      Here are the messages erreures
                      14-562.00 Adjustments underway
                      14-560.00 calibration court Scanner
                      10-530.00 Change the fuser
                      14-563.00 intervention in the scanner

                      Comment

                      • Apouthe Donald
                        Technician
                        • Mar 2014
                        • 82

                        #12
                        Re: xerox 5665

                        Here are the messages erreures
                        14-562.00 Adjustments underway
                        14-560.00 calibration court Scanner
                        10-530.00 Change the fuser
                        14-563.00 intervention in the scanner

                        Comment

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