WC 5735 help needed!

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  • Corder
    Trusted Tech

    100+ Posts
    • Nov 2014
    • 105

    #1

    WC 5735 help needed!

    Hi guys, can anyone tell me to which model line this machine belongs? Cannot even find it in Eureka Snaps DB. Mechanically it is very close to CC 232 but both have different soft platforms as I see. So what node I should check in Eureka when needed, can anyone point to?
  • adriansto
    Service Manager

    Site Contributor
    VIP Subscriber
    1,000+ Posts
    • Nov 2007
    • 2376

    #2
    Re: WC 5735 help needed!

    Look
    Attached Files

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    • Corder
      Trusted Tech

      100+ Posts
      • Nov 2014
      • 105

      #3
      Re: WC 5735 help needed!

      Originally posted by adriansto
      Look
      Lot of thanks! And so with edoc I suppose? One for 5735 and 5790?

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      • adriansto
        Service Manager

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        • Nov 2007
        • 2376

        #4
        Re: WC 5735 help needed!

        One edoc for WC57xx family.

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        • Corder
          Trusted Tech

          100+ Posts
          • Nov 2014
          • 105

          #5
          Re: WC 5735 help needed!

          Originally posted by adriansto
          One edoc for WC57xx family.
          Many thanks, you help me a lot )

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          • adriansto
            Service Manager

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            • Nov 2007
            • 2376

            #6
            Re: WC 5735 help needed!

            Welcome !

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            • he7060
              Technician
              • Jul 2015
              • 14

              #7
              Re: WC 5735 help needed!

              I have Xerox 5735 with error code 09-597 toner concentration process control has failed .... help

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              • adriansto
                Service Manager

                Site Contributor
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                1,000+ Posts
                • Nov 2007
                • 2376

                #8
                Re: WC 5735 help needed!

                Originally posted by he7060
                I have Xerox 5735 with error code 09-597 toner concentration process control has failed .... help
                Remove developer unit and check toner dispenser gear mechanism and sensor.
                dc09-001 must be on 0. Also good 24 voltage on dispenser motors

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                • he7060
                  Technician
                  • Jul 2015
                  • 14

                  #9
                  Re: WC 5735 help needed!

                  Originally posted by adriansto
                  Remove developer unit and check toner dispenser gear mechanism and sensor.
                  dc09-001 must be on 0. Also good 24 voltage on dispenser motors
                  i will try it. thanks

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                  • MrXerox
                    Technician

                    50+ Posts
                    • Sep 2010
                    • 76

                    #10
                    Re: WC 5735 help needed!

                    There is a small brown gear on the toner dispensor (located on the back of the developer) than get get worn out.

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