Good day, having some quality problems with my images once black is a part of it. by the pic if you look in the middle of it there are streaks on the (k) takes up about 35% of the image. if the image is a full black, the streaks cannot be seen, but once it gets to a shade of anything less than 80% or so of black it is very visible. I had one tech came in, he cleaned the laser to the top of the black, didn't work, his estimation was the laser might be faulty. A different tech came in and said he believes it is the 1st BTR (k) roller 059k79210 and said to try changing that. Is there anybody there with other suggestions? and aslo can't find 059k79210 online when looking for that part. is that the right part number for the 1st btr k roller? help and suggestions please. thanks
black-quality-sample.jpg
black-quality-sample.jpg
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