WC7120T Error Code 010-337

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  • esteban_rojo
    • May 2025

    #1

    [Error Code] WC7120T Error Code 010-337

    Hi!

    The machine promt error code 010-337 and i can't copy or print.
    Apparently it is a fuser error.
    I changed the fuser but the error is still there.
    Can anyone help me please!?

    Thank you!
  • Corder
    Trusted Tech

    100+ Posts
    • Nov 2014
    • 105

    #2
    Re: WC7120T Error Code 010-337

    Originally posted by esteban_rojo
    Hi!

    The machine promt error code 010-337 and i can't copy or print.
    Apparently it is a fuser error.
    I changed the fuser but the error is still there.
    Can anyone help me please!?

    Thank you!

    "- To clear this fault, first remove the cause, next clear the value of NVM [744-248] to "0", and then turn the power OFF then ON.


    The flag of NVM [744-248] indicates 0: Normal, 1: NCS-Center abnormal high temperature value, 2: STS-Rear abnormal high temperature value,
    and 3: NCS and STS high temperature error.


    - When turning the power OFF, turn OFF the power switch first and then the main power switch."

    Comment

    • esteban_rojo

      #3
      Re: WC7120T Error Code 010-337

      Originally posted by Corder
      "- To clear this fault, first remove the cause, next clear the value of NVM [744-248] to "0", and then turn the power OFF then ON.


      The flag of NVM [744-248] indicates 0: Normal, 1: NCS-Center abnormal high temperature value, 2: STS-Rear abnormal high temperature value,
      and 3: NCS and STS high temperature error.


      - When turning the power OFF, turn OFF the power switch first and then the main power switch."

      Thank you very much!
      That worked perfect.

      Comment

      • Corder
        Trusted Tech

        100+ Posts
        • Nov 2014
        • 105

        #4
        Re: WC7120T Error Code 010-337

        Originally posted by esteban_rojo
        Thank you very much!
        That worked perfect.
        You're welcome

        Comment

        • Real World
          Junior Member
          • Aug 2019
          • 2

          #5
          Re: WC7120T Error Code 010-337

          Originally posted by Corder
          "- To clear this fault, first remove the cause, next clear the value of NVM [744-248] to "0", and then turn the power OFF then ON.


          The flag of NVM [744-248] indicates 0: Normal, 1: NCS-Center abnormal high temperature value, 2: STS-Rear abnormal high temperature value,
          and 3: NCS and STS high temperature error.


          - When turning the power OFF, turn OFF the power switch first and then the main power switch."

          "Where do i go to change the value. Point me to NVM[744-248]

          Comment

          • rapidocument
            Multibrands Tech

            250+ Posts
            • Jul 2012
            • 381

            #6
            Re: WC7120T Error Code 010-337

            Call a Xerox service technician,
            you need a Xerox PWS laptop with service program to clear and adjust.
            My INSTAGRAM https://www.instagram.com/reparacion_impresoras_oaxaca

            Comment

            • Real World
              Junior Member
              • Aug 2019
              • 2

              #7
              Re: WC7120T Error Code 010-337

              Originally posted by rapidocument
              Call a Xerox service technician,
              you need a Xerox PWS laptop with service program to clear and adjust.
              thanks that was helpful.

              Comment

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