RZ990: Master Removal Jam, now it says there is a master on the drum...

[gillje]

Hi there,

I recently had a master removal jam ie the master was not ejected properly and got wrapped around the master removal belts. I cleared this out and now I am getting 'Master Remains on Cylinder, Pull out Cylinder and Remove Master' whenever I try to make a master with this drum - even though there is no master on the drum! I've tried restarting while holding reset to reboot the whole thing, but no dice.

I can make masters on other drums... Also - since the master removal jam, the home position of the drum (when I goto eject the drum) has moved... It's moved about 1/4" so the drum doesn't pull out smoothly, I have to press the green eject button, and then manually rotate the cylinder back 1/4" so the arrows on the drum line up before I can pull it out.

Any advice would be appreciated.

[jermyth]

Re: RZ990: Master Removal Jam, now it says there is a master on the drum...

If it's happening only on one drum, my first response would be something is broken on that drum. There is a test mode to adjust the position B stop, but I'm pretty sure that will adjust all drums. Physically compare the bad drum with a proven working one and see if you can find something not right. It's possible that there is some scrap of master material on the drum causing the problem.

Good luck.

[schuemansky]

Re: RZ990: Master Removal Jam, now it says there is a master on the drum...

Hi there,
I am happen to have the exact same problem.
After working on a drum with a master wrapped not correctly and removing it manually the machine gives the exact same error message.
Inserting other "functioning" drums does not resolve the problem. Even worse, I tried to insert the "functioning" drum in my second machine. Same result.
Did you find a way to resolve the problem at least?