Riso RZ390 error code 6-31-916

Collapse
X
Collapse
+ More Options
Posts
 
  • Time
  • Show
Clear All
new posts
  • edparham
    Technician
    • Mar 2011
    • 10

    #1

    Riso RZ390 error code 6-31-916

    have a Riso RZ 390. error code 6-31-916 pops up immediately after a print run or if the machine sits idle. can only get rid of it by turning the machine off. don't know if it's related, but the lower few inches of target image won't show up on the master. thanks in advance.
  • Iowatech
    Not a service manager

    2,500+ Posts
    • Dec 2009
    • 3930

    #2
    Re: Riso RZ390 error code 6-31-916

    Do you mean error code B31-916?

    Comment

    • Tonersniffer
      Technician

      50+ Posts
      • Nov 2012
      • 74

      #3
      Re: Riso RZ390 error code 6-31-916

      Are you sure it's 6-31-916? Could it be B-31-916? If so in the manual that code is:

      Error Type B31 [Network cable not connected]
      Description
      B31-xxx
      !! No Linked Printer Detected !!
      Check Cable Connection and Power Supply for Linked Printer
      To reset
      display
      Press Reset Key and connect the network cable.
      Error Point Error Conditions
      916 Network cable is not connected when the machine is powered ON.

      That the only mention of 916 in the manual.
      Hope this Helps

      Tonersniffer

      Comment

      • edparham
        Technician
        • Mar 2011
        • 10

        #4
        Re: Riso RZ390 error code 6-31-916

        I didn't catch that. it is indeed a lowercase "b" and not a 6. so, what is a b-31-916?

        Comment

        Working...