Hi everyone!
I'm new to this forum so first off, hello! I bought a Riso RZ590 about a year ago and about two weeks after bringing it home, I started having continuous paper feed issues. I'm primarily used to the RP series, so I'm pretty new to this RZ.
Here's what it does. No matter how many sheets, whatever weight of paper, it ALWAYS jams as it's being fed into the machine. It passes by the first pickup roller no problem, but as soon as it hits the second roller, the paper crumples and stops there. If I remove the second pickup roller, it works fine, but obviously that is not a solution. I've searched online for solutions, but have come up empty handed.
I'm hoping someone out there has some insight or a solution to this problem. I've been struggling with it for a long time.
Best,
Brooke
I'm new to this forum so first off, hello! I bought a Riso RZ590 about a year ago and about two weeks after bringing it home, I started having continuous paper feed issues. I'm primarily used to the RP series, so I'm pretty new to this RZ.
Here's what it does. No matter how many sheets, whatever weight of paper, it ALWAYS jams as it's being fed into the machine. It passes by the first pickup roller no problem, but as soon as it hits the second roller, the paper crumples and stops there. If I remove the second pickup roller, it works fine, but obviously that is not a solution. I've searched online for solutions, but have come up empty handed.
I'm hoping someone out there has some insight or a solution to this problem. I've been struggling with it for a long time.
Best,
Brooke