Paper feed problem for GR3750

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  • ianmck
    Technician
    • Sep 2009
    • 40

    #1

    Paper feed problem for GR3750

    The feed rollers will sporadically, but too frequently, pick up several sheets of paper at the same time instead of just the one. Any ideas on how I can correct this.

    Thanks.
  • Kopyrtek
    Copier Psychologist

    250+ Posts
    • Jan 2007
    • 407

    #2
    Adjust the separator angle.If not,then change the stripper pad out.More likely that the pad is worn out.

    Comment

    • ianmck
      Technician
      • Sep 2009
      • 40

      #3
      Attempted solution

      Thanks for that. I found the two dials that adjust the angle and pressure of the stripper and advice in the manual to adjust the stripper head angle first. Will try these and see if I get a result, otherwise I'll have to consider a new stripper head. Thanks for the pointer.

      Comment

      • Kopyrtek
        Copier Psychologist

        250+ Posts
        • Jan 2007
        • 407

        #4
        Hope you are able to get it back going again.Stripper pads are the lowest cost part to replace when troubleshooting a feed issue

        Comment

        • yannis

          #5
          Clean also the sensor that controls how fast the feeding table comes up.If the table comes up too fast then presses the paper under the feed rollers and under force they feed many papers.

          Comment

          • Johnbear

            #6
            I'll have to consider a new stripper head. Thanks for the pointer.










            -

            Comment

            • ianmck
              Technician
              • Sep 2009
              • 40

              #7
              Changing the angle of the stripper to the recommended range solved the problem. Thanks for everyone's advice.

              Comment

              • RRodgers
                Service Manager

                1,000+ Posts
                • Jun 2009
                • 1947

                #8
                Multi feeds are sometimes due to the table being too high. Lower it some and that might help if the angle adjustment doesn't do it for ya.
                Color is not 4 times harder... it's 65,000 times harder. They call it "TECH MODE" for a reason. I have manual's and firmware for ya, course... you are going to have to earn it.

                Comment

                • ianmck
                  Technician
                  • Sep 2009
                  • 40

                  #9
                  Fixed

                  Just to let everyone know that the adjustments I made worked and I no longer get multiple feeds. Thanks for everyone's responses. The other solutions might come in handy further down the road.

                  Cheers.

                  Ian

                  Comment

                  • bigste
                    Technician

                    50+ Posts
                    • Dec 2009
                    • 62

                    #10
                    Glad you are sorted and have told us what fixed your problem. Too many threads are left hanging with no solution. That is no help to anyone on this forum.

                    Comment

                    • Laurencia Lies

                      #11
                      I buy paper in the box and this last time I got the same type and brand that I have been getting and now the printer does not want to feed. Checked all settings and you now have to hand feed it the paper. It will not feed single sheet or pick one out of a bunch out of the tray. on site shredding

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