Error on EZ-390

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  • joelsa12
    Trusted Tech

    250+ Posts
    • Nov 2008
    • 261

    #1

    Error on EZ-390

    Alright guys this is a strange one. I wanted to see if anyone out there have seen this before. With the machine not plugged into the network no issues. As soon as you plug in a network cable the machine errors H06 with 00 flashing. I know that the H06 error is a supply error, but the supplies are genuine Riso supplies. I think well this is an easy fix, since the error occurs as soon as you plug in the network cable then it has to be the NIC card..... errrr wrong answer. I just installed a new one and it does the same issue. I am thinking a major board problem here, but wanted to ask if anyone had seen this before. I am headed out to cable up with a laptop to see if it is their network, but I really doubt it. Any advice would be appreciated.
  • 20gaugeO/U
    Senior Tech

    500+ Posts
    • Feb 2009
    • 553

    #2
    Had a problem like this with a copier when the customer changed routers and it grabbed the copiers IP. Copier would randomly reboot. I'd guess your laptop came out ok???

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    • joelsa12
      Trusted Tech

      250+ Posts
      • Nov 2008
      • 261

      #3
      Update, Sorry it has been awhile, but the nic card was bad. The IP address that was picked up by the new card was out of the DHCP range some how. I do not know how it was out of range if it was picked up by DHCP but it was. So the moral of the story is..... if you have a RZ 390 with the IP address set out of the range of the router it will flash strange codes.

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