Hi guyz, there's this Risograph RA4050 I am to look at. customer complains it is producing copy only HALF-WAY, half of the text or image doesn't show. there is new INK tube i inside. yet it is also indicating no ink. I'm not expert on digital duplicators, though I was trained by GESTETNER decades ago on their COPY PRINTER equivalent of the same. I later on moved on to copiers. Customer is 400km away from my workstation, want to go on to the machine when I am mentally and spiritually prepared so that what i do physically is very little. I WILL APPRECIATE ANY HELP.
Risograph ra4050
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It might have failed to dispose of a master and it is peeled back on the drum. Call the customer and have them pull the master off the drum and check for an additional one. Or the ink motor has burned up and it's not pumping ink. -
Thanks guyz for your advice, when i reach to the machine I will try it and then give u a feedback.Comment
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