[Misc] HC5000 miss prints when using Coloured Paper

[Guest]

Why is it that my HC5000 has such a problem with lightweight coloured paper. Using stock 80gsm pink/yellow/green/blue paper the page reognition is awful and it prints all over the place including well off.

It is clearly not recognising the paper at the right time in the print cycle. Put some white in (or coloured card) and it's fine but coloured paper a big no.

Anyone got any suggested cures?

[joelsa12]

check the paper sensor. after the feed tires in the middle. paper dust gets under the dust cover and causes this sensor to miss read when paper is there or not. causing paper feed jams. this sensor controls the action of the pf clutch

[RRodgers]

Why is it that my HC5000 has such a problem with lightweight coloured paper. Using stock 80gsm pink/yellow/green/blue paper the page reognition is awful and it prints all over the place including well off.

It is clearly not recognising the paper at the right time in the print cycle. Put some white in (or coloured card) and it's fine but coloured paper a big no.

Anyone got any suggested cures?

Be sure the CCD is clean as well. Also, the CCD might not be seeing your paper correctly. But try what is recommend first up above.