GR3770 Paper Feed Tray-T2 call service

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  • TravisG
    Junior Member
    • Dec 2011
    • 4

    #1

    GR3770 Paper Feed Tray-T2 call service

    My Riso recently lowered the feed tray to the lowest position and I can't seem to get it to operate since. The machine tries to feed, but since the tray is all the way down it gives the T2 Call Service error. Any ideas? Thank you for your help in this matter.
  • Tech2002
    Trusted Tech

    Site Contributor
    250+ Posts
    • Aug 2008
    • 334

    #2
    Re: GR3770 Paper Feed Tray-T2 call service

    Originally posted by TravisG
    My Riso recently lowered the feed tray to the lowest position and I can't seem to get it to operate since. The machine tries to feed, but since the tray is all the way down it gives the T2 Call Service error. Any ideas? Thank you for your help in this matter.
    go to this site - it may help your issue:

    Comment

    • TravisG
      Junior Member
      • Dec 2011
      • 4

      #3
      Re: GR3770 Paper Feed Tray-T2 call service

      Thank you for such a quick response! I tried the test mode for the Elevator operation (102) and it never responded other than "testing" on the display screen. I opened the covers to see if there were any disconnected wires and found none. I was getting concerned. I went to get a bite to eat, stopped by the church (said a little prayer, too) and came back to look again. I ended up taking the plastic panel (covering the card stock mechanism) and removed the assembly which governs pile height. Viola! the little plastic finger (that rides on the two feed wheels) was in there a little crooked and was not moving with the spring. Popped it back into place, re-assembled everything and it works perfectly!

      Thank you so much!!


      Now to find spare parts for this thing . . .

      Comment

      • Tech2002
        Trusted Tech

        Site Contributor
        250+ Posts
        • Aug 2008
        • 334

        #4
        Re: GR3770 Paper Feed Tray-T2 call service

        Glad to hear everything worked out for you.

        Comment

        • TravisG
          Junior Member
          • Dec 2011
          • 4

          #5
          Re: GR3770 Paper Feed Tray-T2 call service

          Thank you so much for taking your time to help me out. I hope I can return the favor some day!

          God Bless You!

          Comment

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