Hi there,
I'm having trouble installing a new blank print cylinder. When I put it in for the first time I get T96-569, which indicates "Print drum color or ink category not set." which is to be expected since it is a new, blank drum.
So I follow the steps to install a new drum, tm 117, 890 and 887... but when I reset out of test mode, I'm hit with D02-532 "Wrong-Type Cylinder installed"
The drum is identical to my other drums so I don't think it's the wrong type of drum... though when it arrived, the drum body had been dented, which I think happened during shipping so maybe it got dropped or mishandled.
Any suggestions on what I could do to fix this problem?
I'm having trouble installing a new blank print cylinder. When I put it in for the first time I get T96-569, which indicates "Print drum color or ink category not set." which is to be expected since it is a new, blank drum.
So I follow the steps to install a new drum, tm 117, 890 and 887... but when I reset out of test mode, I'm hit with D02-532 "Wrong-Type Cylinder installed"
The drum is identical to my other drums so I don't think it's the wrong type of drum... though when it arrived, the drum body had been dented, which I think happened during shipping so maybe it got dropped or mishandled.
Any suggestions on what I could do to fix this problem?
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