We are currently in need of a self-motivated learners to join our inbound technical support and sales operation. This individual will field in bound calls, emails, and instant messages from customers looking for technical support, pricing, and product availability. Potential candidates will have 5+ years of repair service directly related to copiers or printers and understand how to read service manuals and enjoy resolving technical issues. We have a complete collection of technical documentation, as well as access to manufacturer training and certifications to help you build upon the knowledge you already have. This is a fun and rewarding job and never gets boring. Feel free to check out our website at xerox and tektronix, dell, canon, konica-minolta-qms, samsung, lexmark, okidata, epson, google mini appliances,ibm printer parts and supplies and rentals item inc. Compensation and Benefits Package Includes:
- Base pay $50,000/year depending on skill level
- Generous bonuses
- The most successful employees can see their pay rise quickly
- Comprehensive medical plans
- 401(K) with 100% match
- Certified technical training from major manufacturers
Responsibilities:
- Use our vast collection of technical resources to assist customers with technical support
- Assist customers with pricing and availability of product
- Assist customers to resolve issues with product orders
- Continue to expand your knowledge by adding manufacturer certifications
Qualifications Required:
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