We are looking for a Field Service Technician in the greater Toledo Ohio area.
Please apply:
Technician Job: Printer Service Technician at Konica Minolta in Toledo, OH
Overview
Position Objective
Konica Minolta currently has an exciting opportunity for an Office Systems Associate II!
Essential Job Functions
Competencies (Knowledge, Skills and Abilities)
Experience, Educational Reqts and Certifications
Konica Minolta Offers:
Konica Minolta is an equal opportunity and affirmative action employer. We consider all qualified applicants for employment without regard to race, color, religion, creed, national origin, sex, pregnancy, age, sexual orientation, transgender status, gender identity, disability, alienage or citizenship status, marital status or partnership status, genetic information, veteran status or any other characteristic protected under applicable law.
Please apply:
Technician Job: Printer Service Technician at Konica Minolta in Toledo, OH
Overview
Position Objective
Konica Minolta currently has an exciting opportunity for an Office Systems Associate II!
Essential Job Functions
- Performs full range of on-site maintenance and repairs on assigned products to include technical diagnostics, break/fix, installation, removal and customer call assistance.
- Manages territory, inventory and customer relationships, along with maintaining a high level of customer satisfaction.
- Successful completion of training classes and effective servicing of those products, requests assistance when necessary to meet customer demands and for reoccurring issues.
- Develops territory and inventory management skills with assistance to provide cost effective service to our customers.
- Follows proper call handling procedures while maintaining the minimum call per day average.
- Shows measurable progress in technical abilities, troubleshooting techniques and productivity.
- Establishes an up-to-date file of service manuals, part books and other service literature using the laptop issued to them and develops familiarity with contents.
- Maintains and manages tool kit, supplies, and accurate inventory for assigned territory.
- Maintains effective relationships with customer and fellow employees.
- Provides sales support as required (i.e. advising sales on problems accounts, service leads).
- Accurately and timely completion of invoices and expense reports.
- Must follow the policies and procedures set forth by Konica Minolta.
Competencies (Knowledge, Skills and Abilities)
- Working knowledge of computer systems such as Microsoft, Apple and common network problems.
- Must possess electrical/mechanical aptitude.
- Position requires use of personal car which is eligible for vehicle maintenance compensation program.
- Must be able to travel locally on a daily basis to various customer sites.
- Ability to use appropriate technology for the position (i.e. handheld computer, phone, laptop).
- Must have excellent daily time management skills and be capable of prioritizing activities and schedule to obtain effective results.
- Ability to work independently at a customer site.
- Must work well with customers and exhibit professional appearance and demeanor at all times.
Experience, Educational Reqts and Certifications
- Minimum of High School diploma or GED required, Technical School training preferred.
- 2-4 years of experience related to technical/repair of business equipment.
- Certified in A+ or equivalent training required.
Konica Minolta Offers:
- Outstanding benefits package (including medical, dental, vision, life insurance)
- 401(k) plan with matching company contribution
- Generous holiday and paid time off schedules
- Ongoing professional development training
- Visible, exciting work supporting sales of cutting edge technology and workflow solutions.
Konica Minolta is an equal opportunity and affirmative action employer. We consider all qualified applicants for employment without regard to race, color, religion, creed, national origin, sex, pregnancy, age, sexual orientation, transgender status, gender identity, disability, alienage or citizenship status, marital status or partnership status, genetic information, veteran status or any other characteristic protected under applicable law.
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