Remote Support Specialist.
There is currently an opening at Kyocera easyIT for a Remote Support Specialist.
The Remote Hardware Support Specialist will provide initial problem determination for Customer Support Contracts. From customer interaction, develop a Service Action Plan, deploy required parts, and provide additional support to Field Engineers if required.
A strong background in Troubleshooting and Repair of Multiple Brands of Copiers, MFPs and Printers is required. Previous experience in providing remote troubleshooting and support is desired.
Please send resume and salary requirements to barry@osbc.net
There is currently an opening at Kyocera easyIT for a Remote Support Specialist.
The Remote Hardware Support Specialist will provide initial problem determination for Customer Support Contracts. From customer interaction, develop a Service Action Plan, deploy required parts, and provide additional support to Field Engineers if required.
A strong background in Troubleshooting and Repair of Multiple Brands of Copiers, MFPs and Printers is required. Previous experience in providing remote troubleshooting and support is desired.
Please send resume and salary requirements to barry@osbc.net