change papersize

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  • davevigor
    • Dec 2024

    [Jamming] change papersize

    My canon IR 2020 displays the message "change papersize" after copying 5 to 6 sheets. What could be the problem?
  • Phil B.
    Field Supervisor

    10,000+ Posts
    • Jul 2016
    • 22808

    #2
    Re: change papersize

    Originally posted by davevigor
    My canon IR 2020 displays the message "change paper size" after copying 5 to 6 sheets. What could be the problem?
    we need more info:
    what tray is the used for fax print?
    what paper size is the tray set for?
    could the guides in the tray be loose?
    could the received faxes be a different size than the tray holds?


    Phil B. 'The Dentist'

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    • guitar9199
      Service Manager

      Site Contributor
      1,000+ Posts
      • Sep 2016
      • 1097

      #3
      Re: change papersize

      How many prints on the machine? I've seen similar errors, and it wound up being worn out cassette feed rollers and a dirty registration roller... causing just enough of a delay in printing to make the machine think the paper was the wrong size.

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