MFC-8480dn too many trays?

blindjoe

Technician

Join Date: Feb 2016

Posts: 16
#1

MFC-8480dn too many trays?

10-17-2016, 02:20 PM

My customer has a MFC-8480dn with an error message "Too many trays". There is not an optional tray installed on this machine. I am not a brother tech. Any body seen this before?
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Elmtech

Trusted Tech

100+ Posts

Join Date: Nov 2013

Posts: 155
#2

10-17-2016, 02:36 PM

Re: MFC-8480dn too many trays?

Can't say I have ever seen it. Have you tried disconnecting the tray option plug from the main PCB. May be a short in the cable.
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