Brother MFC L8650cdw

[ChrisG]

Trying to locate the black duplex guide that sits outside the fuser assembly next to the rear door. We have the parts book but can't see it anywhere in the diagrams.
Any help appreciated

Chris
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[Phil B.]

Re: Brother MFC L8650cdw

Trying to locate the black duplex guide that sits outside the fuser assembly next to the rear door. We have the parts book but can't see it anywhere in the diagrams.
Any help appreciated
Chris
TJL Copy

I am an authorized tech... there is no L8650cdw

are you sure you do not mean the L8850cdw?

[ChrisG]

Re: Brother MFC L8650cdw

I am an authorized tech... there is no L8650cdw

are you sure you do not mean the L8850cdw?

You are correct. It is the 8850

[Phil B.]

Re: Brother MFC L8650cdw

You are correct. It is the 8850

ok..are you talking about the guide plate with the 4 rollers on it? LY7727001 FUSER COVER ASSY

it's under 1. Frame diag #8

[ChrisG]

Re: Brother MFC L8650cdw

ok..are you talking about the guide plate with the 4 rollers on it? LY7727001 FUSER COVER ASSY

it's under 1. Frame diag #8

Unless it comes with that piece, it looks as though it would sit on the outside of that guide between it and the door. But again I see no picture of it in the parts guide. We're hoping to be able to retrieve the old guide from the customer tomorrow to have something to compare it to.

[Phil B.]

Re: Brother MFC L8650cdw

Unless it comes with that piece, it looks as though it would sit on the outside of that guide between it and the door. But again I see no picture of it in the parts guide. We're hoping to be able to retrieve the old guide from the customer tomorrow to have something to compare it to.

there are two plastic covers... left and right..covers power and sensor harness... that guide plate clips onto those covers.. not part of the fuser...clips into place above fuser in rear frame..

did the customer lose it?

look in service manual.. replacing the fuser... 2nd or 3rd step after "open back door"

you have parts manny... what about service?

[ChrisG]

Re: Brother MFC L8650cdw

there are two plastic covers... left and right..covers power and sensor harness... that guide plate clips onto those covers.. not part of the fuser...clips into place above fuser in rear frame..

did the customer lose it?

look in service manual.. replacing the fuser... 2nd or 3rd step after "open back door"

you have parts manny... what about service?

Did not locate the full service manual, other than the individual pages you can hunt through on the service manual sites that want you to pay for a subscription. I glanced through those, but the entire manual would be helpful.

Thanks
Chris
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[Phil B.]

Re: Brother MFC L8650cdw

the entire manual would be helpful.
Thanks
Chris
TJL Copy

send me your email...

[ChrisG]

Re: Brother MFC L8650cdw

send me your email...

chrisg@tjlcopy.com


Thanks again

[Phil B.]

Re: Brother MFC L8650cdw

chrisg@tjlcopy.com


Thanks again

check your inbox

[ChrisG]

Re: Brother MFC L8650cdw

check your inbox

In the service manual it shows on page 197 under step 1 of the fuser assy. removal, a back flapper holder that needs removed. I believe that to be the guide we are trying to locate a number for.

Thanks
Chris
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[ChrisG]

Re: Brother MFC L8650cdw

Just wondering if you had any thoughts on the aforementioned guide? Is there another series of this machine that might be similar to this who's parts manual might show that piece? Curiosity only really. The customer said for the most part it runs fine without it so long as they don't duplex then it tends to jam.

Thanks for all the help
Chris
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[Phil B.]

Re: Brother MFC L8650cdw

Just wondering if you had any thoughts on the aforementioned guide? Is there another series of this machine that might be similar to this who's parts manual might show that piece? Curiosity only really. The customer said for the most part it runs fine without it so long as they don't duplex then it tends to jam.
Thanks for all the help
Chris
TJL Copy

I had pointed out the guide... it IS NOT in the fuser IPB... but rather FRAME diagram look at #7 ( i believe )

[ChrisG]

Re: Brother MFC L8650cdw

I had pointed out the guide... it IS NOT in the fuser IPB... but rather FRAME diagram look at #7 ( i believe )

I apologize I thought I had replied to this already but obviously I didn't. #7 is the guide with the 4 little rollers in it. I've attached the picture from the book of the guide we were looking for.

[Phil B.]

Re: Brother MFC L8650cdw

I apologize I thought I had replied to this already but obviously I didn't. #7 is the guide with the 4 little rollers in it. I've attached the picture from the book of the guide we were looking for.

did a search in the PM of the back flapper mentioned in the SM... no such bird...

sat on hold with TS for 20mins until I got disconnected ( must have been their break time? )

will try again later.