MFC 7860DW - Wrong model after replacement of logic board

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  • druckerteam
    Technician
    • Oct 2015
    • 28
    #1

    MFC 7860DW - Wrong model after replacement of logic board

    Dear technicians,

    we changed the logical board from a Brother MFC 7860DW. Because it was defective.

    Now the computer is showing the model 7040D when I plug the USB cable from printer to the computer.

    How could I change the modell from the machine in the MAINTENANCE MODE?
    Is this possible or we got the wrong board? But the new board looks like the old one with the same connectors.

    I hope somebody can help me.


    Regards, Paul
    Tags: 7860dw, board, computer, mfc, wrong
    • tsbservice
      Field tech

      Site Contributor
      5,000+ Posts
      • May 2007
      • 7635
      #2
      Re: MFC 7860DW - Wrong model after replacement of logic board

      Did you follow procedure in service manual after board replacement?
      A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
      Blessed are they who can laugh at themselves, for they shall never cease to be amused.

        Comment

        • druckerteam
          Technician
          • Oct 2015
          • 28
          #3
          Re: MFC 7860DW - Wrong model after replacement of logic board

          Thanks for the answer.
          I didn't find this manual. Is it possible to send me?

          Regards, Paul

            Comment

            • tsbservice
              Field tech

              Site Contributor
              5,000+ Posts
              • May 2007
              • 7635
              #4
              Re: MFC 7860DW - Wrong model after replacement of logic board

              You need manual plus several tools. It's not that easy. Btw did you transfer wifi board to new main board.
              A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
              Blessed are they who can laugh at themselves, for they shall never cease to be amused.

                Comment

                • davel
                  Technician

                  1,000+ Posts
                  • Oct 2011
                  • 1045
                  #5
                  Re: MFC 7860DW - Wrong model after replacement of logic board

                  Originally posted by druckerteam
                  Thanks for the answer.
                  I didn't find this manual. Is it possible to send me?

                  Regards, Paul
                  Google is your best friend.

                    Comment

                    • druckerteam
                      Technician
                      • Oct 2015
                      • 28
                      #6
                      Re: MFC 7860DW - Wrong model after replacement of logic board

                      Originally posted by tsbservice
                      You need manual plus several tools. It's not that easy. Btw did you transfer wifi board to new main board.
                      We didn't transfer the wifi board because the customer want to use the printer with USB.
                      He doesn't use wifi.

                      Regards, Paul

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