Brother MFC-9840CDW - Fehler:Druck 2A ???

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  • milenjs
    Technician
    • Mar 2022
    • 15

    #1

    Brother MFC-9840CDW - Fehler:Druck 2A ???

    Prints 10-15 pages and gives this error. After restarting, it reprints several pages and gives this error again. What could be the problem?
  • Gift
    Service Manager

    1,000+ Posts
    • Mar 2011
    • 2444

    #2

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    • Dickie
      Trusted Tech

      100+ Posts
      • Nov 2011
      • 190

      #3
      Re: Brother MFC-9840CDW - Fehlerruck 2A ???

      Remove the fuser and the plates below, You will find a PCB with a shutter mounted on it which is operated by a solenoid.
      The foam noise dampener on the solenoid breaks down and becomes sticky and causes the solenoid to stick.
      Scrape off the foam and put a small piece of electrical tape in it's place.
      Problem solved

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      • milenjs
        Technician
        • Mar 2022
        • 15

        #4
        Re: Brother MFC-9840CDW - Fehlerruck 2A ???

        OK, thank you. Fix like -
        Brother print unable 32 and 2A MFC-9440CN fixes - YouTube
        MFC 9440CN unable to print message 2A - YouTube
        BTW, i found this dust on the belt, can I order only the belt or only the whole module is sold
        Attached Files

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        • Dickie
          Trusted Tech

          100+ Posts
          • Nov 2011
          • 190

          #5
          Re: Brother MFC-9840CDW - Fehlerruck 2A ???

          You can only order complete belt assembly but I doubt it is that that is causing the problem, I have had these belts do 3-4 times their life and still not cause a problem

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