Brother printers and toner spilling on the left side of the toner box

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  • i-have-fax-problems
    Technician

    50+ Posts
    • Mar 2020
    • 98

    #1

    Brother printers and toner spilling on the left side of the toner box

    Do you know the problem, that sometimes you have quite much
    toner spilling on the left side of tonerbox, so the drum unit gets
    quite dirty on the left side.
    But drum and toner are original.
    What is the cause of that.

    Thank you.
  • sappa12
    Technician

    50+ Posts
    • Sep 2023
    • 55

    #2
    Re: Brother printers and toner spilling on the left side of the toner box

    could be bad toner

    Comment

    • Gift
      Service Manager

      1,000+ Posts
      • Mar 2011
      • 2444

      #3
      Re: Brother printers and toner spilling on the left side of the toner box

      Originally posted by i-have-fax-problems
      Do you know the problem, that sometimes you have quite much
      toner spilling on the left side of tonerbox, so the drum unit gets
      quite dirty on the left side.
      But drum and toner are original.
      What is the cause of that.

      Thank you.
      We also had this pretty often since the last ~12 months, especially with the L6xxx series using "P" toners within brother contracts.
      Guess they had some bad charges during production or used parts from their own toner return program.

      Comment

      • tsbservice
        Field tech

        Site Contributor
        5,000+ Posts
        • May 2007
        • 7909

        #4
        Re: Brother printers and toner spilling on the left side of the toner box

        Originally posted by Gift
        We also had this pretty often since the last ~12 months, especially with the L6xxx series using "P" toners within brother contracts.
        Guess they had some bad charges during production or used parts from their own toner return program.
        Plus 1 on bad remanufactured returned toner cartridges. Left side is drive side so maybe vibration and tension momentum are a bit higher.
        A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
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        Comment

        • mikeprinter
          Junior Member
          • Mar 2024
          • 2

          #5
          Re: Brother printers and toner spilling on the left side of the toner box

          Originally posted by Gift
          We also had this pretty often since the last ~12 months, especially with the L6xxx series using "P" toners within brother contracts.
          Guess they had some bad charges during production or used parts from their own toner return program.
          Sounds pretty shady. So will they replace drum unit parts from malfunctioning refurbished parts?

          Comment

          • Gift
            Service Manager

            1,000+ Posts
            • Mar 2011
            • 2444

            #6
            Re: Brother printers and toner spilling on the left side of the toner box

            Originally posted by mikeprinter
            Sounds pretty shady. So will they replace drum unit parts from malfunctioning refurbished parts?
            We were talking about toners and yes they hava a return program and from my knowlege they do harvest certain parts for rebuilding purposes,
            afaik according to my source this was suppose to affect "P" toners only wich are made for their own contract/mps program.

            Comment

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