brother 9420c jamming

[ash_572]

constant jams at c. machine throws up a jam on the last 2 inches of the paper is coming on to the internal tray. i have to pull it out. basically
paper just stops. have already cleaned the rollers and still the same.

jams most of the time.

[mattchall]

Are you getting a specific error message when the jam occurs?

[ash_572]

something like remove jam at c which is around the fuser unit.

[E Winter]

If the machine jams for no visible reason: Check out the actuator at the registraton rollers - sometimes it's moving a bit notchy. Take it out, clean the bushings and put it back in place.

[mattchall]

If the paper is exiting the machine by 2" it could be the exit sensor on the fuser, also possible is the transfer unit (belt stretched or, according to a service bulletin, a cam on the transfer unit can turn out of place, although I haven't come across that myself).

[I3FusionGuy]

MFC-9420Cn.....

...had a lot of issues. There is a paper tray issue for these, remove that tray and check it. This other forum had some info I posted long ago.

Brother MFC-9420CN with a check tray #1 error - fixyourownprinter.com