[Error Code] Brother MFC 9840cdw print unable 2A

[bbahnsen]

I have replaced belt sensor, density sensor, transfer H.V.P.S., waste box,transfer belt and still get error. Any ideas?

[JustManuals]

Re: Brother MFC 9840cdw print unable 2A

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Paul@justmanuals.com

[bbahnsen]

Re: Brother MFC 9840cdw print unable 2A

I have tried replacing the drive train per brother tech support, this did not fix either.

[bbahnsen]

Re: Brother MFC 9840cdw print unable 2A

problem resolved, it proved to be the belt release solonoid

[Doug James]

Re: Brother MFC 9840cdw print unable 2A

problem resolved, it proved to be the belt release solonoid

Thanks for this posts BIG-TIME. I pulled the "Belt Cleaner release assembly" and stretched the solonoid spring and cleaned the sensor and it works GREAT.

[thankful4help]

Re: Brother MFC 9840cdw print unable 2A

Thanks for this posts BIG-TIME. I pulled the "Belt Cleaner release assembly" and stretched the solonoid spring and cleaned the sensor and it works GREAT.

You all are awesome for posting this! I wanted to add what helped me get this done. Sorry for dumbing it down (I'm not a printer tech). Little white piece was sticking to foam (sticky surface) when spring compressed, so I put a tiny piece of clear tape over this sticky foam. I also stretched the spring a bit to help it return. Thank you again, and I hope this helps someone else like me. Also, I found another description of how to get to this part (Google MFC-9400CN Print Unable 2A FIX).

[theengel]

Re: Brother MFC 9840cdw print unable 2A

Yeah all the foam pieces on the solenoids for this machine are going bad now. Seeing a lot of these calls. Pretty easy fix considering there's no metal involved... you can get away with just peeling off the foam and that's it.

[mayabee]

Re: Brother MFC 9840cdw print unable 2A

problem resolved, it proved to be the belt release solonoid

Can you please indicate how to do this? I am having the same problem and do not know how to locate it to fix it

[tonerjockey]

Re: Brother MFC 9840cdw print unable 2A

Thanks for have info also very much.quite helpful.I really appreciate it.have a nice weekend, Jim