Canon MP550 - 6C10 Error Message

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  • TonerMunkeh
    Professional Moron
    2,500+ Posts
    • Apr 2008
    • 3865
    #1

    Canon MP550 - 6C10 Error Message

    Ayup,

    Got one of these MFP jobs with the error code 6C10 - any ideas anyone? Pretty please?
    It's 106 miles to Chicago. We've got a full tank of gas, half a pack of cigarettes, it's dark and we're wearing sunglasses.

    Hit it.
    Tags: access, c10, canon, code, connect, counter, ect, error, error code, error message, full, functions, google, jobs, managed, message, mfp, mode, mp550, nec, one, pixma, printer, reset, search, service, service mode, special
    • mrfixit51
      Lead Service Technician
      1,000+ Posts
      • Oct 2008
      • 1975
      #2
      absorber full error message is the only thing I could glean from a Google search...
      "Once a King, always a King, but once a Knight is enough!"

        Comment

        • TonerMunkeh
          Professional Moron
          2,500+ Posts
          • Apr 2008
          • 3865
          #3
          Yeah, I saw that too. I managed to get into service mode, however it only sits there saying "Service Mode, Idle". Is there any special jiggering that needs to be done to access other functions in service mode, i.e. PM counter reset? Does service mode mean using a PC tool to connect to the printer?
          It's 106 miles to Chicago. We've got a full tank of gas, half a pack of cigarettes, it's dark and we're wearing sunglasses.

          Hit it.

            Comment

            • mrfixit51
              Lead Service Technician
              1,000+ Posts
              • Oct 2008
              • 1975
              #4
              I know nothing of the inkjet printers, I spend all my time working on the larger toys. I assume that there is a way to zero out the absorber pad counter, I just have no idea how to...
              "Once a King, always a King, but once a Knight is enough!"

                Comment

                • TonerMunkeh
                  Professional Moron
                  2,500+ Posts
                  • Apr 2008
                  • 3865
                  #5
                  Thanks for your help anyway dude.
                  It's 106 miles to Chicago. We've got a full tank of gas, half a pack of cigarettes, it's dark and we're wearing sunglasses.

                  Hit it.

                    Comment

                    • teckat
                      Field Supervisor
                      Site Contributor
                      10,000+ Posts
                      • Jan 2010
                      • 16092
                      #6
                      Originally posted by TonerMunkeh
                      Thanks for your help anyway dude.


                      MAY WORK ON A MP550

                      Here this step by step to resetting waste ink counter printer Canon Pixma MP450
                      1.
                      You will turn off printer.
                      2.
                      retaining button Resume/Cancel (red triangle in the circle) press button POWER - indicator it will catch fire by green color.
                      3.
                      you will let go button Resume/Cancel, continuing to retain POWER.
                      4.
                      press button Resume/Cancel of 2 times, retaining POWER, after which you will let go all buttons.
                      5.
                      when indicator will be lit BY GREEN - press button Resume/Cancel of 4 times!
                      6.
                      you will turn off printer by button POWER.
                      *** Some models have a Stop/Reset button instead of Resume/Cancel button.
                      **Knowledge is time consuming, exhausting and costly for a trained Tech.**

                        Comment

                        • yopeace92
                          #7
                          You've probably solved the problem by now
                          but i removed my ink cartridges and the bottom cassette of paper,
                          when i turned on the printer it registered there was no ink so after replacing the ink i could then finally access the home screen and clean the paper tray roller.
                          It seems to have worked, so hope this is some help

                            Comment

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