Scan to email with exchange server

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  • Zioncsc
    Technician
    • Jul 2010
    • 32

    Scan to email with exchange server

    Hi all, i need help scan with email, normally my workstations were scan to folder, currently my head want me to figure out how to scan to email, this function is new for me, and i'm using exchange server, hope some one can answer my question and teach me how to do it, urgently
  • teckat
    Field Supervisor
    Site Contributor
    10,000+ Posts
    • Jan 2010
    • 16092

    #2
    what machine do u have ??
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

    Comment

    • Zioncsc
      Technician
      • Jul 2010
      • 32

      #3
      currently office having iR4570 and iR C3200, so how could i configure it?

      Comment

      • D_L_P
        Self Employed
        1,000+ Posts
        • Oct 2009
        • 1196

        #4
        At the copier:
        Additional Functions-> System Settings-> E-mail/I-Fax Settings.

        From the RUI:
        Enter copier's IP address in web browser-> Additional Functions-> Custom Settings-> E-Mail/I-Fax

        SMTP Server -
        Enter your Exchange server's Ip address
        E-mail Address-Enter any e-mail address, example ourcopier@mydomain.com (this will show up as the sender)
        POP Server- Leave blank
        POP Address- Leave blank
        POP Password- Leave blank
        Auth./Encryption
        User/Password-
        Valid user/pass for exchange server
        Allow SSL[SMTP]- if applicable

        In the past I haven't had any problems using SMTP with an exchange server, most want the SSL though. If you need to change the SSL port it is done in service mode.

        Comment

        • teckat
          Field Supervisor
          Site Contributor
          10,000+ Posts
          • Jan 2010
          • 16092

          #5
          Scan to email

          1- SMTP server u can name ( mail.myisp.com ) or ip address
          2- Default Gateway
          3- DNS server address
          4- A valid email address must be assigned to the machine put the address in both the
          machine address and the administrator address locations
          5- If they are on a Domain put the domain in the DNS Domain ( mycompany.com )
          After entering all of the above correctly reboot machine, and test.
          The above assumes that your machine is already on the network and you can print and
          brows to it, and the SMTP does not require Authentication.
          **Knowledge is time consuming, exhausting and costly for a trained Tech.**

          Comment

          • Zioncsc
            Technician
            • Jul 2010
            • 32

            #6
            Originally posted by D_L_P
            At the copier:
            Additional Functions-> System Settings-> E-mail/I-Fax Settings.

            From the RUI:
            Enter copier's IP address in web browser-> Additional Functions-> Custom Settings-> E-Mail/I-Fax

            SMTP Server -
            Enter your Exchange server's Ip address
            E-mail Address-Enter any e-mail address, example ourcopier@mydomain.com (this will show up as the sender)
            POP Server- Leave blank
            POP Address- Leave blank
            POP Password- Leave blank
            Auth./Encryption
            User/Password-
            Valid user/pass for exchange server
            Allow SSL[SMTP]- if applicable

            In the past I haven't had any problems using SMTP with an exchange server, most want the SSL though. If you need to change the SSL port it is done in service mode.
            D_L_P, so where can i find the service mode? is this on printer or on browser? can u guide me in this matter as well?

            Comment

            • teckat
              Field Supervisor
              Site Contributor
              10,000+ Posts
              • Jan 2010
              • 16092

              #7
              Control PANEL..JPG
              PANEL..JPG

              for Additional Functions/User mode or Asterisk * Key > Look on Control Panel, are u a tech or end user ???


              click on Pics/ then follow D_L_P's procedure
              **Knowledge is time consuming, exhausting and costly for a trained Tech.**

              Comment

              • Zioncsc
                Technician
                • Jul 2010
                • 32

                #8
                I'm tech on PC but not tech on copier, i'm fresh on using copier scan to email,
                currently i'm using yahoo mail to test, and i have follow the step you guy mention,
                but still find no way to change SSL port in Additional Functions/even i login to change on internet browser

                Comment

                • SCREWTAPE
                  East Coast Imaging
                  Site Contributor
                  2,500+ Posts
                  • Jan 2009
                  • 3396

                  #9
                  What port # do you want to change it to.
                  Canon Copier Repair Service. Sales, Parts & Toner. NYC/NJ area. Contact:East Coast Imaging Solutions,LLC

                  Comment

                  • Zioncsc
                    Technician
                    • Jul 2010
                    • 32

                    #10
                    smtp port

                    Comment

                    • D_L_P
                      Self Employed
                      1,000+ Posts
                      • Oct 2009
                      • 1196

                      #11
                      To change the SMTP port:
                      Press Additional Functions, then 2 and 8 simultaneously, then Additional Functions again.
                      Now the screen should change and you should see Copier, Feeder, Sorter(?)
                      Press Additional Functions then 2
                      Press Copier-> Option-> Body
                      I'm not sure which page it is on but look for SMTPTXPN. Set it to the port you want (465?) and hit OK

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