Irc3200 no fax on-hook

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  • harnrak
    Technician
    • Aug 2009
    • 32

    [Electrical] Irc3200 no fax on-hook

    well, i have irc3200 fax board but when i sent fax by using on-hook mode, it can't to be done. the start key show the red light which unable send. Pls if who know this problem.
  • teckat
    Field Supervisor

    Site Contributor
    10,000+ Posts
    • Jan 2010
    • 16092

    #2
    Originally posted by harnrak
    well, i have irc3200 fax board but when i sent fax by using on-hook mode, it can't to be done. the start key show the red light which unable send. Pls if who know this problem.


    Turn off the option, "Check for Dial Tone Before Sending"

    Your on-hook voltage (phone is hung up)
    --set the volt meter to 200 vdc
    --should read within the 48vdc ~ 52vdc range


    off-hook voltage (phone is off-hook and dial tone is generated)
    --set the volt meter to 200 vdc
    --should read within the 8 vdc ~ 12 vdc range


    ringing voltage (incoming call)
    --set the volt meter to 200 vac
    --should read within the 75 vac ~ 105 vac range


    RJ11-C Modular jack: Testing phone line voltages can be difficult if not impossible at times unless you can establish a really good connection to the phone line.

    The RJ11-C box can be used to establish a good connection.

    --RJ11-C box with two female connectors (remove the cover and test with your meter across the red and green terminals). An additional phone cable is required.


    --RJ11-C box with one male and one female connector; remove the cover and test with your meter across the red and green terminals).




    Turn off the option, "Check for Dial Tone Before Sending"







    By default, your device will monitor for voltage and current before trying to dial a number. If an irregularity exists, the device will not try to dial. It will just go into resend mode.

    You may disable this checking feature on the device when encountering this type of condition. To do so, go in to
    Additional Functions > Communications Settings > Fax Settings > TX Settings.

    If your device does not have universal send, you will find this under the TX Settings within the Custom Fax Settings Menu.

    Once you have done this, you will see something that looks like this below




    You may turn OFF the option to "Check Dial Tone Before Sending". The machine will now go off hook without checking voltage and current and dial the number,

    Please be aware that there may be one or two models within the series that do not have this option. If your device does not support this feature you will see the following.

    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

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    • D_L_P
      Self Employed

      1,000+ Posts
      • Oct 2009
      • 1196

      #3
      Originally posted by harnrak
      well, i have irc3200 fax board but when i sent fax by using on-hook mode, it can't to be done. the start key show the red light which unable send. Pls if who know this problem.
      Why would you use the ON-HOOK mode to SEND a fax??? It's for checking that there is a dial tone or manual RECEIVE.

      Correct me if I'm wrong but it seems to me if you hit ON-HOOK the copier will see the line as in use and the orange light would be normal operation.

      Why not use the number keys to dial it in with any necessary pauses or sub address?
      To send it then press start.
      Last edited by D_L_P; 07-16-2010, 11:48 PM.

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