m3035 touch screen.

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  • Hewlett Slacker
    Technician
    • Apr 2015
    • 42

    #1

    m3035 touch screen.

    ive replaced the control panel, formatter and the damn touchscreen still doesnt work, any ideas?
  • theengel
    Service Manager

    1,000+ Posts
    • Nov 2011
    • 1784

    #2
    Re: m3035 touch screen.

    What does the control panel plug into? Maybe look at replacing that cable or that board... DC controller maybe?

    Comment

    • 20 year tech
      Senior Tech

      500+ Posts
      • May 2014
      • 577

      #3
      Re: m3035 touch screen.

      Have you tried to calibrate the touch screen ?

      HP LaserJet M3027/M3035 MFP, M4345MFP, CM4730MFP, M5035MFP, CM6030/CM6040MFP, M9040/M9050MFP, HP 9250C Digital Sender - Control panel touchscreen does not respond

      If the touch screen on the control panel is unresponsive, follow these steps to calibrate it:

      Comment

      • Hewlett Slacker
        Technician
        • Apr 2015
        • 42

        #4
        Re: m3035 touch screen.

        turned out to be a damaged ribbon cable from the scanner itself.

        Comment

        • theengel
          Service Manager

          1,000+ Posts
          • Nov 2011
          • 1784

          #5
          Re: m3035 touch screen.

          Thanks for posting the solution.

          Comment

          • SNO

            #6
            Re: m3035 touch screen.

            Originally posted by 20 year tech
            Have you tried to calibrate the touch screen ?

            HP LaserJet M3027/M3035 MFP, M4345MFP, CM4730MFP, M5035MFP, CM6030/CM6040MFP, M9040/M9050MFP, HP 9250C Digital Sender - Control panel touchscreen does not respond

            If the touch screen on the control panel is unresponsive, follow these steps to calibrate it:
            Hi I followed your steps and when the first square appeared on the top right hand corner I pushed down with an eraser several times and hard and held it down and it froze. The second box never came up in the bottom right hand corner. Any suggestions what I can do?

            Comment

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