Hp color lj 4700

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  • Orion2010
    Trusted Tech
    • Jun 2015
    • 176

    #1

    Hp color lj 4700

    hello to all,
    i have problem with hp color lj 4700 4700.JPG4700.JPGHP 4700.JPG any idea ?

    thanks
  • theengel
    Service Manager

    1,000+ Posts
    • Nov 2011
    • 1784

    #2
    Re: Hp color lj 4700

    Fuser

    Comment

    • cscce
      Trusted Tech

      Site Contributor
      100+ Posts
      • Jun 2014
      • 156

      #3
      Re: Hp color lj 4700

      Bad Cyan cartridge.

      Originally posted by Orion2010
      hello to all,
      i have problem with hp color lj 4700 [ATTACH=CONFIG]31527[/ATTACH][ATTACH=CONFIG]31527[/ATTACH][ATTACH=CONFIG]31528[/ATTACH] any idea ?

      thanks

      Comment

      • subaro
        Service Manager

        1,000+ Posts
        • Oct 2010
        • 1272

        #4
        Re: Hp color lj 4700

        How do you troubleshoot problems like these. well for starters, the machine has a comprehensive diagnostic menu that prints and test functions. did you look into this menu. One said fuser and the other cyan cartridge. I would go by the process of elimination. lots of HP techs out there, lets hear from you on this one.
        THE ONLY THING FOR EVIL TO TRIUMPH IS FOR GOOD MEN TO DO NOTHING..........edmund burke

        Comment

        • theengel
          Service Manager

          1,000+ Posts
          • Nov 2011
          • 1784

          #5
          Re: Hp color lj 4700

          The problem is happening with all the colors. You can't see it as well, but the magenta & yellow both have spots on them. The reason the big blue areas are so bad is because both black and cyan are in that area. Since there's white underneath, it means it's not a cartridge... otherwise one of the colors would still be visible beneath the missing cyan.

          It's a fuser.

          Also, you can see, right by where the finger is, the yellow reappears.

          It's a fuser.

          Comment

          • pravin007techno
            Junior Member
            • Aug 2014
            • 7

            #6
            Re: Hp color lj 4700

            may be the printer drivers are corrupt.

            Comment

            • lplandin
              Technician
              • Jan 2016
              • 28

              #7
              Re: Hp color lj 4700

              Originally posted by Orion2010
              hello to all,
              i have problem with hp color lj 4700 [ATTACH=CONFIG]31527[/ATTACH][ATTACH=CONFIG]31527[/ATTACH][ATTACH=CONFIG]31528[/ATTACH] any idea ?

              thanks
              Machine is not fusing, if you are using thick paper change the settings to card stock and that should take care of your problem, if not replace the fuser unit.

              Comment

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