HP Laserjet 4515x gets stuck on self test

[webauk]

This printer hets stuck on step 6/6 of testing and keeps repeating and never getas readyviewviedeo

http://goh.co.ke/4515.mp4

Please help

[webauk]

Re: HP Laserjet 4515x gets stuck on self test

NB:
NB: When the gears should be rotating that's when it gets stuck, tries and fails the restarts the test. If at one moment the gears decide to rotate, the printer gets ready but when you try to print, the problem recurs and keeps repeating the tests

[theengel]

Re: HP Laserjet 4515x gets stuck on self test

Check the cartridge... make sure the gears move on it.

[faxman28]

Re: HP Laserjet 4515x gets stuck on self test

check attached file, most new hp printers have a boot progress indicator and the info should be in service manual. certain older hp printers had the boot progress added via a firmware upgrade. attached pdf has info on the different stages of boot and what to check when it stops.





HP LaserJet boot menu indicator.pdf