[Jamming] HP Color Laserjet CP2025 paper jam in duplex when exit

[docdot69]

Hi,

I have a problem with HP Color LaserJet CP2025.
When i print in duplex mode, the paper jams on the exit. About half of the page in fuser unit, so part of the page is outside, and other part remains inside. When i open back cover, and slowly remove the page on the exit, close the cover and it prints 1-3 pages, and another jam.
I've cleaned paper rollers, paper feed rollers, and fuser sensors (the 2 i found under plastic coever under back cover)
Any ideas?
Or anyone have service manuals for this model of HP Printer?

[Blustaller]

Re: HP Color Laserjet CP2025 paper jam in duplex when exit

here is the service manual for the series you requested, my guess would be to try replacing fuser..http://www.lbrty.com/tech/Manuals_HPC/CP2020sm.pdf