Problem with HP CLJ3800

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  • aleks8773
    Junior Member
    • Jun 2008
    • 9

    #1

    Problem with HP CLJ3800

    HI guys
    I have problem with HP3800 when turn on all light bulbs and display blank
    maybe update firmware ?
    how to update?
  • JustManuals
    Field Supervisor

    5,000+ Posts
    • Jan 2006
    • 9919

    #2
    If you're not getting any lights or display, I doubt its the firmware. Do you hear any motors start up?

    Paul@justmanuals.com

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    • aleks8773
      Junior Member
      • Jun 2008
      • 9

      #3
      Nothing, only "Ready light" "Data light" "Attention light"

      Comment

      • prntrfxr
        Service Manager

        1,000+ Posts
        • Apr 2008
        • 1637

        #4
        Problem with HP CLJ3800

        Power-on checks
        When you turn on the printer, if it does not make any sound or if the control-panel display is blank, check
        the following items:
        1.
        Verify that the printer is plugged directly into an active electrical outlet that has the correct voltage
        and not plugged into a surge protector or power strip.

        2.
        Verify that the on/off switch is in the on position.
        172 Chapter 6 Troubleshooting ENWW

        3.
        Make sure that the fan is running, which indicates that the system is operational.

        4.
        Verify that the firmware DIMM and the formatter are seated and operating correctly.

        5.
        Remove any HP Jetdirect or other devices, then try to turn the printer on again.

        6.
        Make sure that the control-panel display is connected.

        7.
        Check the two fuses on the power supply.

        8.
        If necessary, replace the power supply.

        9.
        If necessary, replace the DC controller.

        ENWW
        Life should NOT be a journey to the grave with the intention of arriving safely in an attractive and well-preserved body, but rather to skid in sideways - Coke in one hand - chocolate in the other - body thoroughly used up, totally worn out and screaming "WOO-HOO, what a ride!".

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