HP M425DN ADF issue

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  • 1stcavvet
    Trusted Tech

    100+ Posts
    • Apr 2015
    • 231
    #16
    Re: HP M425DN ADF issue

    Are you sure the paper isn't off in the drawer??? if you scan to a pc is it off???

      Comment

      • xrootx
        Technician
        • Apr 2016
        • 17
        #17
        Re: HP M425DN ADF issue

        Originally posted by 1stcavvet
        Are you sure the paper isn't off in the drawer??? if you scan to a pc is it off???
        If I understood right. Yes, the printer scan and print with skew. Even if, you firstly print, there will be a skew too, and after when you will put paper to ADF and press scan to computer the offset will increase only.

        P.S the paper located in the tray 2 (format A4 from both side) and I did not touch it. I tried to print via Tray 1 the same stuff. Only toner replacement helped.

        Unfortunately, now I do not have genuine toner to check it.

          Comment

          • Phil B.
            Field Supervisor

            10,000+ Posts
            • Jul 2016
            • 22798
            #18
            Re: HP M425DN ADF issue

            Originally posted by xrootx
            If I understood right. Yes, the printer scan and print with skew. Even if, you firstly print, there will be a skew too, and after when you will put paper to ADF and press scan to computer the offset will increase only.

            P.S the paper located in the tray 2 (format A4 from both side) and I did not touch it. I tried to print via Tray 1 the same stuff. Only toner replacement helped.

            Unfortunately, now I do not have genuine toner to check it.
            in 29 years in this business I have never seen toner cause a skew. me thinks you have other problems and just have not foud it

              Comment

              • xrootx
                Technician
                • Apr 2016
                • 17
                #19
                Re: HP M425DN ADF issue

                Originally posted by Phil B.
                in 29 years in this business I have never seen toner cause a skew. me thinks you have other problems and just have not foud it
                Perhaps, I did not fix it, but after Chinese toner replacement there are no any problems.
                Last edited by xrootx; 09-18-2017, 06:55 PM.

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                  • Phil B.
                    Field Supervisor

                    10,000+ Posts
                    • Jul 2016
                    • 22798
                    #20
                    Re: HP M425DN ADF issue

                    Originally posted by xrootx
                    Perhaps, I did not fix it, but after Chinese toner replacement there are no any problems.

                    so when you scan a page to PC now there is no skew? Scanning to PC does not use the printer section of the unit at all...

                      Comment

                      • xrootx
                        Technician
                        • Apr 2016
                        • 17
                        #21
                        Re: HP M425DN ADF issue

                        Originally posted by Phil B.
                        so when you scan a page to PC now there is no skew? Scanning to PC does not use the printer section of the unit at all...
                        Print - no any skew anymore. Scan to PC - there is small skew (1mm) sometimes, but not often.

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