Laserjet Pro400 MFP B&W

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  • tufbnme
    Trusted Tech

    250+ Posts
    • Feb 2008
    • 493

    #1

    Laserjet Pro400 MFP B&W

    Don't have much experience with these, but I can tell they are garbage. This unit is indicating "jam in cartridge area" There is no paper and all sensor flags appear complete and working.
    Anyone have any suggestions?
    Thanks
  • Wild Bill
    Senior Tech

    500+ Posts
    • Jul 2005
    • 774

    #2
    Re: Laserjet Pro400 MFP B&W

    So.. it wont reset or does it reset then try an feed and continue to jam.
    Izzy

    Comment

    • tufbnme
      Trusted Tech

      250+ Posts
      • Feb 2008
      • 493

      #3
      Re: Laserjet Pro400 MFP B&W

      Won't reset

      Comment

      • Wild Bill
        Senior Tech

        500+ Posts
        • Jul 2005
        • 774

        #4
        Re: Laserjet Pro400 MFP B&W

        Stuck sensor flag/bad sensor
        Izzy

        Comment

        • theengel
          Service Manager

          1,000+ Posts
          • Nov 2011
          • 1784

          #5
          Re: Laserjet Pro400 MFP B&W

          Five billion tiny pieces of plastic... and one of them is out of place. Sounds like fun.

          Comment

          • CraigW
            Trusted Tech

            Site Contributor
            250+ Posts
            • Dec 2010
            • 417

            #6
            Re: Laserjet Pro400 MFP B&W

            Have you checked the small partially hidden sensors on left and right, under the lift up metal plate in that area ?

            Flossed it ?

            Comment

            • NorthW
              Technician

              50+ Posts
              • Jul 2017
              • 55

              #7
              Re: Laserjet Pro400 MFP B&W

              The rear cover is hinged and can be removed, then you can get access to the fuser, by releasing the green tabs on each end and pull out.

              Comment

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