Hewlett Packard Color LaserJet 5550 Missing Settings

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  • David-
    Junior Member
    • Feb 2016
    • 5

    #1

    [Misc] Hewlett Packard Color LaserJet 5550 Missing Settings

    Hello,

    There is an HP 5550 that had in the past had the formater board and jet direct change on it. An HP dealer has told me that the settings menu for the printers web page lives on the Jet Direct card. If you have the newest Jet Direct that you will have the newest and most complete printer internal webpage settings.

    The Jet Direct card has been changed twice with two different vendors sending it. This hasn't fixed the issue though.

    Will changing the formater board help with this situation?
  • theengel
    Service Manager

    1,000+ Posts
    • Nov 2011
    • 1784

    #2
    Re: Hewlett Packard Color LaserJet 5550 Missing Settings

    What's missing?

    You'll want to upgrade the firmware first for the jet direct card, then for the printer.

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