M527- duplex jams

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  • copywiz
    Technician

    Site Contributor
    • Nov 2015
    • 14
    #1

    [Jamming] M527- duplex jams

    Paper skews and jams on re-feed. comes out of exit and starts to re-feed then jams. Code is 13.d3.a2.
    Few parts listed in manual, but there is a clutch, paper re-pickup assembly (M501/M506 duplex LCD and MF models) RM2-8514-000CN listed. I was looking for a solenoid to apply pressure, but found this. no rollers or gate listed.
    Is this what I need? Googleing the code was a non starter too.
    TIA
    Tags: code, jams, listed, paper
    • Phil B.
      Field Supervisor

      10,000+ Posts
      • Jul 2016
      • 22798
      #2
      Re: M527- duplex jams

      Originally posted by copywiz
      Paper skews and jams on re-feed. comes out of exit and starts to re-feed then jams. Code is 13.d3.a2.
      Few parts listed in manual, but there is a clutch, paper re-pickup assembly (M501/M506 duplex LCD and MF models) RM2-8514-000CN listed. I was looking for a solenoid to apply pressure, but found this. no rollers or gate listed.
      Is this what I need? Googleing the code was a non starter too.
      TIA
      that jam isn't covered real well in the manual. I had the same issue on a M525dn and the clutch was the culprit.

        Comment

        • theengel
          Service Manager

          1,000+ Posts
          • Nov 2011
          • 1784
          #3
          Re: M527- duplex jams

          I can see it causing a jam, but it's kind of odd for a clutch to create a skew.

            Comment

            • Phil B.
              Field Supervisor

              10,000+ Posts
              • Jul 2016
              • 22798
              #4
              Re: M527- duplex jams

              Originally posted by theengel
              I can see it causing a jam, but it's kind of odd for a clutch to create a skew.
              yeah it caused a jam not a skew sorry.

                Comment

                • copywiz
                  Technician

                  Site Contributor
                  • Nov 2015
                  • 14
                  #5
                  Re: M527- duplex jams

                  Originally posted by Phil B.
                  yeah it caused a jam not a skew sorry.
                  Comes out straight, but refeeds skewed. Got clutch today, figured pressure was off, barely moves when it refeeds. Let you know what happens
                  copywiz

                    Comment

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