HP M575 Not scanning to USB stick

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  • tech28
    Trusted Tech

    Site Contributor
    250+ Posts
    • Jun 2013
    • 434
    #1

    HP M575 Not scanning to USB stick

    The option under Administration section to turn on option is not there, have tried, reset to factory settings and loaded with current firmware from HP. Still not there. Can plug USB and print out files from stick, and can scan to device(internal) and save, but to scan to USB, cannot. Anybody run into this before? Thank You.
    Tags: files, option, scan, stick, usb
    • zoraldinho
      teacher-guide-expert-guru

      Site Contributor
      5,000+ Posts
      • Mar 2008
      • 5005
      #2
      Re: HP M575 Not scanning to USB stick

      Check for format tipe of usb memory.(FAT).
      If it ain't broke, don't fix it
      A picture is worth a thousand words

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        • tech28
          Trusted Tech

          Site Contributor
          250+ Posts
          • Jun 2013
          • 434
          #3
          Re: HP M575 Not scanning to USB stick

          Issue is it is not visible on the control panel to turn on. Option not there to scan to usb.

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