HP X476 void - blank spots

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  • gideon
    Trusted Tech
    • Dec 2009
    • 276

    HP X476 void - blank spots

    I didn't observed the problem, not fax copy and not from internal printing but the customer had samples, I can't post the samples as it has personal data.

    Randomly there are void area on the printed sheets in different areas on the page and in different shapes, it can be a long 4" wide or a short 2" void, they are not straight lines.

    The symptoms printing from receiving faxes, or copies (they don't print to this printer).

    Any idea?
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