[Misc] Hp laserjet M4555 mfp WON'T COPY

[1stcavvet]

WON'T COPY, pages go thru feeder and comes up says on the screen copier control disabled. When the screen comes ready The copy square comes on. The fax square never comes on --No fax attached. If you touch the copy square it lights up the next screen that says copier control disabled you must enable copier control to copy. If you put a paper on the glass it lights up and scans the page. No copy. I already tried factory reset. We just got it in I figure it must of been somewhere where they weren't allowed to copy stuff-----maybe strict confidenciality. Any one hear of this or have an Idea how to Fix--- enable Please let me know Thanks

[20 year tech]

Re: Hp laserjet M4555 mfp WON'T COPY

looks like it had the FIH enabled for a control device.

HP FutureSmart Products - How to Enable and Disable Foreign Interface Harness (FIH) port

IntroductionThis document describes how to Enable and Disable the Foreign Interface Harness (FIH) Port on HP FutureSmart devices.


InstructionsIn order to Enable and Disable the Foreign Interface Harness (FIH) port it is necessary to send down one of the following files to the device.
Supported methods of Sending file to the FutureSmart device:

note:

Methods of uploading the file to the device may Depend upon the security level and ports that have been locked down on your device.

note:

One at a time, open the following files by clicking on the links, then copy the PJL code into Notepad. Save the files with the filenames listed below.
Enables the FIH FIHON_2.txt
Disables the FIH FIHOFF_2.txt
Below are examples of the Notepad files with the copied/pasted PJL code correctly formatted.
Figure 1: Enables the FIH

Figure 2: Disables the FIH

One file enables the FIH and the other disables it. After saving the .TXT files please use one of the following methods for sending the Enable or Disable file to the FutureSmart device.


After sending the file to the FutureSmart device the printer will print a single blank page.
If the FIH port is enabled you will see the following screen if you press the COPY button as shown in the Figure below.
If this Attention screen is not visible after pressing COPY then the FIH port is still Disabled.