HP LaserJet M608 Not seeing Tray 2 "Tray 2 overfilled or roller issue"

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  • bryant28282000
    Trusted Tech
    • Jul 2012
    • 142

    HP LaserJet M608 Not seeing Tray 2 "Tray 2 overfilled or roller issue"

    I am having a problem with Tray 2 not lifting. Its not seeing the papertray.
  • Wild Bill
    Senior Tech

    500+ Posts
    • Jul 2005
    • 774

    #2
    Re: HP LaserJet M608 Not seeing Tray 2 "Tray 2 overfilled or roller issue"

    I had one "Out Of The Box" Doing that.
    Facing the printer, left side paper guide, that has the size sensors was out of position. The screw from the factory was loose so it popped out . I popped it back in, Tightened the screw and that fixed it.
    The paper lift motor won't rise if the actuators don't get made.
    Izzy

    Comment

    • bryant28282000
      Trusted Tech
      • Jul 2012
      • 142

      #3
      Re: HP LaserJet M608 Not seeing Tray 2 "Tray 2 overfilled or roller issue"

      You are not talking about the paper tray right? When you say the right paper guide? I switch paper trays and it did the same thing.

      Comment

      • Printerdude
        Trusted Tech

        100+ Posts
        • May 2015
        • 119

        #4
        Re: HP LaserJet M608 Not seeing Tray 2 "Tray 2 overfilled or roller issue"

        Originally posted by bryant28282000
        You are not talking about the paper tray right? When you say the right paper guide? I switch paper trays and it did the same thing.
        Did someone mentioned right paper guide? I read left paper guide.

        Comment

        • Printerdude
          Trusted Tech

          100+ Posts
          • May 2015
          • 119

          #5
          Re: HP LaserJet M608 Not seeing Tray 2 "Tray 2 overfilled or roller issue"

          Originally posted by Wild Bill
          I had one "Out Of The Box" Doing that.
          Facing the printer, left side paper guide, that has the size sensors was out of position. The screw from the factory was loose so it popped out . I popped it back in, Tightened the screw and that fixed it.
          The paper lift motor won't rise if the actuators don't get made.
          Great tip! Had other HP models with the paper size sensor assembly dislodged.

          Comment

          • Wild Bill
            Senior Tech

            500+ Posts
            • Jul 2005
            • 774

            #6
            Re: HP LaserJet M608 Not seeing Tray 2 "Tray 2 overfilled or roller issue"

            Ye LOL Left side.
            The side where the sensors are...
            Izzy

            Comment

            • JR Skewing
              Technician

              Site Contributor
              • Sep 2019
              • 26

              #7

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