HP scanjet Enterprise 8500 FN1

Collapse
X
 
  • Time
  • Show
Clear All
new posts
  • printlessguy
    Technician

    50+ Posts
    • Sep 2015
    • 63

    [Misc] HP scanjet Enterprise 8500 FN1

    Hello All does anyone have any experience with this device I am having some connection/network share issues that just creeped up after the machine worked for several years. it is in a home network enviroment. windows 7 ultimate machines. eset total security antivirus. user name with password on machine for scanner access. shared forlder with all appropriate permissions and settings at least they were working and havent changed. and am getting "The access verification could not write to folder with the provided credentials."
  • Laserrick
    Technician
    • Oct 2014
    • 13

    #2
    Re: HP scanjet Enterprise 8500 FN1

    This isn't a scanner issue it's a Windows security issue. Best is to set scan to folder in public folder on PC or Server, set up as use public credentials and set user as administrator w/ administrator password. Retest and it should say folder access verified

    Comment

    • printlessguy
      Technician

      50+ Posts
      • Sep 2015
      • 63

      #3
      Re: HP scanjet Enterprise 8500 FN1

      the blacked out is the ip of the computer. I have public sharing turned on and password protected off.... any thoughts?
      Attached Files

      Comment

      • Laserrick
        Technician
        • Oct 2014
        • 13

        #4
        Re: HP scanjet Enterprise 8500 FN1

        You need to set the user scanner as an administrator or just use administrator and the administrator password. Windows must require a password or it will not work

        Comment

        Working...