hp laserjet pro 400 m425dn firmware question

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  • n25an
    Service Manager

    Site Contributor
    1,000+ Posts
    • Jul 2008
    • 1030

    hp laserjet pro 400 m425dn firmware question

    is there any way to pull the firmware from the easy firmware utility

    then transfer it to a thumb drive

    then upload it to the printer...

    my printer starts... then goes to a black and white hp screen then starts a loading bar and stops...

    I am checking if there is a way to extract firmware and upload it to a machine that can't load into its basic menu...

    its basically an initialization issue
    Last edited by n25an; 06-30-2018, 12:05 AM.
    Sad To Say I Don't Have a Life
    I do this stuff on the weekends too
  • n25an
    Service Manager

    Site Contributor
    1,000+ Posts
    • Jul 2008
    • 1030

    #2
    Re: hp laserjet pro 400 m425dn firmware question

    figured a way...
    on the formatter are two pins...
    that say something like firmware update...
    turn off copier
    clip them together...
    then start copier...
    (make sure you have the printer networked via usb)
    then do the firmware update via usb cable...
    it will upload...
    I get a fatal error 7

    contacted hp...
    they had no idea that this could be done...

    I changed formatter and engine... no difference... booted to logo and froze...

    they troubleshooted and recommended my customer buy a new machine...
    Sad To Say I Don't Have a Life
    I do this stuff on the weekends too

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