HP 4200 scanner or mfp815 - keeps saying log in as administrator

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  • pbrooks259
    Trusted Tech

    100+ Posts
    • Jun 2017
    • 162
    #1

    HP 4200 scanner or mfp815 - keeps saying log in as administrator

    I need help on an mfp815 or4200 scanner. I have 2 of them and both do not recognize a scanner. With the PC on, when I power up the scanner it says "you do not have sufficient security privileges" or something like that. Then says to log out and back in as administrator.... I guess I am not doing it properly because it keeps saying to log in as administrator. What I am doing wrong? Hope you can help.
    Tags: administrator, log, mfp815, privileges, scanner
    • Phil B.
      Field Supervisor

      10,000+ Posts
      • Jul 2016
      • 22808
      #2
      Re: HP 4200 scanner or mfp815 - keeps saying log in as administrator

      Originally posted by pbrooks259
      I need help on an mfp815 or4200 scanner. I have 2 of them and both do not recognize a scanner. With the PC on, when I power up the scanner it says "you do not have sufficient security privileges" or something like that. Then says to log out and back in as administrator.... I guess I am not doing it properly because it keeps saying to log in as administrator. What I am doing wrong? Hope you can help.
      You haven't logged on as administrator you must logon using admin account.

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        • pbrooks259
          Trusted Tech

          100+ Posts
          • Jun 2017
          • 162
          #3
          Re: HP 4200 scanner or mfp815 - keeps saying log in as administrator

          Thanks, Phil. I'll check into that.

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