So this printer was out of ink, customer put in an after market toner and the result was image defect as in the attachment. So they took that same toner cartridge to put it in another 4250 at the same site and it print out perfectly. They also put the use toner from the second printer and put into the first one, it also prints fine. So I decide to take that printer back to our shop to troubleshoot.
So far I have replace : Power supply board, formatter board, DC controller board, laser scanner without any luck, it still has the same defect print out in this printer with that toner.( This is about all the electronic devices in this printer) However this toner work fine in another printer. I also check the toner contact point on the cartridge and the printer itself.
At this point, I am fixated on finding out which cause this.
Any advise would be great. TIA
So far I have replace : Power supply board, formatter board, DC controller board, laser scanner without any luck, it still has the same defect print out in this printer with that toner.( This is about all the electronic devices in this printer) However this toner work fine in another printer. I also check the toner contact point on the cartridge and the printer itself.
At this point, I am fixated on finding out which cause this.
Any advise would be great. TIA
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