HP M602

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  • stobby2
    Trusted Tech

    100+ Posts
    • Oct 2013
    • 137

    HP M602

    Hi Guys.

    We sold two HP laserjet M602n Printers to a Customer one works perfectly ok the other has the following issue. I have copied the Customers email. Any ideas??

    We have now done a factory reset and a firmware update but still have the same problem with the second printer, the first one you supplied works fine
    but with the second one when we print a batch file in the morning from the overnight A4 orders it just prints one picking note stops waits 15 seconds
    and starts again rather than printing them one straight after another as the first printer does.

  • diedux
    Trusted Tech

    Site Contributor
    100+ Posts
    • Jan 2017
    • 123

    #2
    Re: HP M602

    Originally posted by stobby2
    Hi Guys.

    We sold two HP laserjet M602n Printers to a Customer one works perfectly ok the other has the following issue. I have copied the Customers email. Any ideas??

    We have now done a factory reset and a firmware update but still have the same problem with the second printer, the first one you supplied works fine
    but with the second one when we print a batch file in the morning from the overnight A4 orders it just prints one picking note stops waits 15 seconds
    and starts again rather than printing them one straight after another as the first printer does.
    99% of the time its driver problem. Probably not the driver itself but misconfiguration. You/They should check not printing settings but print driver configuration.

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