HP OfficeJet Pro 8730 weird pump like noises followed by Supply System Problem error.
Hello,
I have an issue with HP OfficeJet Pro 8730.
When I try to print a page, or initialize the printer after performing OOBE reset, I am encountering weird pump like noises from the printer followed by Supply System Problem error.
It sounds like the printer being unable to squeeze ink or something.
I had this printer running without issue, initially on genuine HP cartridges, and then with refillable ink cartridges (using original HP chips).
Eventually I ran out of 2 colors, and it turned out OOBE reset/initialization will not work with more than one chip reporting empty, so I have ordered ARC chips.
About 3 weeks later I have received ARC chips, installed them, and attempted to print. This is where the problem started to appear.
Here is a video (0m07s is the moment when you can hear the problem):
8730_error - Streamable
Pictures of the printhead (inside):
8730 error - Album on Imgur
Using refill adapter I was able to pull ink from cartridges without issue, I have also swapped refillable cartridges with refilled original HP cartridges and it is the same.
When doing initialization (as opposed to printing status page) it seems to report only black color as problematic, not sure if this is because other colors magically fixed themselves, or it simply reports colors which the printer wants to use.
Ink level seems to be going down inside cartridges, each OOBE reset appears to trigger a process where it draws quite a lot of ink, before actually going to initialization.
Any tips what could be the cause of this, and if this is repairable?
Thanks.
I have an issue with HP OfficeJet Pro 8730.
When I try to print a page, or initialize the printer after performing OOBE reset, I am encountering weird pump like noises from the printer followed by Supply System Problem error.
It sounds like the printer being unable to squeeze ink or something.
I had this printer running without issue, initially on genuine HP cartridges, and then with refillable ink cartridges (using original HP chips).
Eventually I ran out of 2 colors, and it turned out OOBE reset/initialization will not work with more than one chip reporting empty, so I have ordered ARC chips.
About 3 weeks later I have received ARC chips, installed them, and attempted to print. This is where the problem started to appear.
Here is a video (0m07s is the moment when you can hear the problem):
8730_error - Streamable
Pictures of the printhead (inside):
8730 error - Album on Imgur
Using refill adapter I was able to pull ink from cartridges without issue, I have also swapped refillable cartridges with refilled original HP cartridges and it is the same.
When doing initialization (as opposed to printing status page) it seems to report only black color as problematic, not sure if this is because other colors magically fixed themselves, or it simply reports colors which the printer wants to use.
Ink level seems to be going down inside cartridges, each OOBE reset appears to trigger a process where it draws quite a lot of ink, before actually going to initialization.
Any tips what could be the cause of this, and if this is repairable?
Thanks.